Terms and Conditions

Effective Date: August 28, 2026

Last Updated: August 28, 2026

Jurisdiction: Oklahoma, United States

Welcome to Wholeframe Studio. These Terms and Conditions ("Terms") constitute a legally binding agreement between Wholeframe Studio ("Wholeframe," "we," "us," or "our") and any user, visitor, or client ("you" or "Client") accessing our website at https://www.wholeframestudio.com/, scheduling consultation sessions, or engaging our integrated management consulting, operational infrastructure, and brand advisory services.

By accessing our website, scheduling a Discovery Call or Roadmap Session, or utilizing any of our advisory services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our site and services immediately.

1. Scope of Services & Consulting Methodology

Wholeframe Studio provides integrated strategic consulting designed to help founder-led, post-launch companies align operational infrastructure, people and culture systems, and brand strategy into a single connected framework. Services include:

  • Discovery Sessions: Focused diagnostic dialogues to evaluate internal business friction points, workflows, and growth alignment.

  • Roadmap Strategy Sessions: Intensive diagnostic working sessions delivering prioritized operational systems design, team structures, and brand frameworks.

  • Integrated Consulting Engagements: Custom multi-pillar advisory engagements governed by individual written proposals or Statements of Work (SOW).

Professional Disclaimer: Wholeframe Studio operates under a single senior-practitioner advisory model. Advice, strategic recommendations, and frameworks provided by Wholeframe Studio are managerial and operational in nature and do not constitute certified legal, certified public accounting (CPA), financial investment, or licensed human resources compliance counsel. The Client is solely responsible for consulting licensed professionals for formal legal and tax compliance.

2. Appointments, Scheduling & Cancellation Policy

Consultation and strategy sessions are scheduled through our online scheduling tools (including Microsoft Bookings) or direct coordination.

  • Rescheduling & Cancellations: Clients must provide at least 24 hours' advance notice to reschedule or cancel a confirmed Discovery Call or Roadmap Session.

  • Late Arrivals: Sessions will conclude at the designated end time regardless of the Client's arrival time to maintain scheduled practitioner availability.

  • No-Shows: Failure to attend a scheduled session without prior written or verbal notice may result in the forfeiture of booking privileges or pre-paid session fees.

3. SMS & Mobile Communications (10DLC / TCPA Terms)

If you provide your mobile telephone number through our website booking widgets, intake forms, or direct correspondence, you expressly consent to receive transactional and conversational text messages (SMS) from Wholeframe Studio regarding your bookings and active advisory projects.

  • Program Description: Text messages are used strictly for appointment confirmations, scheduling updates, and direct one-on-one consulting project coordination between the practitioner and client. We do not send bulk marketing or unsolicited promotional messages.

  • Message Frequency: Message frequency varies based on your scheduled sessions and active project milestones (typically 2–4 messages per month).

  • Cost Disclosures: Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out (STOP): You can cancel SMS notifications at any time by replying STOP to any text message. You will receive an automated confirmation of cancellation, and no further SMS messages will be sent unless you re-subscribe.

  • Support (HELP): For assistance, reply HELP to any message or contact us directly at (405) 289-5655.

  • Data Privacy Protection: Mobile information and SMS opt-in data will never be sold, rented, shared, or distributed to third parties or affiliates for marketing or promotional purposes under any circumstances.

4. Intellectual Property & Deliverables

  • Wholeframe Proprietary Materials: All website copy, branding, logos ("Wholeframe Studio"), diagnostic frameworks, proprietary methodologies, worksheets, templates, and architectural tools remain the exclusive intellectual property of Wholeframe Studio and are protected under United States and international intellectual property laws.

  • Client Deliverables: Upon full payment for a custom advisory engagement, the Client receives a perpetual, non-exclusive, non-transferable license to utilize delivered custom roadmaps, process blueprints, and strategic materials internally for their own business operations. Deliverables may not be resold, sublicensed, or distributed to third parties without prior written consent.

5. Confidentiality & Non-Disclosure

Wholeframe Studio treats all proprietary business information, financial metrics, internal workflows, and strategic plans shared by the Client as strictly confidential. We will not disclose your confidential business information to any third party without your express written consent, except where required by lawful subpoena or applicable legal order.

6. Fees, Billing & Payment Terms

  • Payment Due Dates: Fees for consulting engagements, diagnostic sessions, and retainers are detailed in individual proposals, invoices, or checkout workflows and are due upon receipt unless otherwise specified in writing.

  • Refund Policy: Strategy session and advisory fees are non-refundable once diagnostic research, preparation, or session delivery has commenced.

  • Currency: All transactions are processed in U.S. Dollars ($ USD).

7. Disclaimer of Warranties

Wholeframe Studio provides its website, materials, and consulting advisory on an "as is" and "as available" basis. While we deliver high-touch strategic frameworks based on industry best practices, we do not guarantee specific financial results, revenue benchmarks, or market outcomes. Business growth is inherently subject to external market conditions, client execution, and commercial factors outside our control.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Wholeframe Studio, its principal, or its affiliates be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages—including loss of profits, data, goodwill, or business interruption—arising out of or related to these Terms, website access, or consulting services rendered.

Our total aggregate liability for any claim arising under these Terms shall not exceed the total amount paid by the Client to Wholeframe Studio during the three (3) months immediately preceding the event giving rise to liability.

9. Governing Law & Jurisdiction

These Terms and any dispute arising from your relationship with Wholeframe Studio shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising under these Terms shall be instituted exclusively in the federal or state courts located in Oklahoma County, Oklahoma, and each party irrevocably submits to the exclusive jurisdiction of such courts.

10. Updates to These Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be published directly on this page with an updated "Last Updated" date. Your continued engagement with our website or services after changes are posted constitutes acceptance of the modified Terms.

11. Contact Information

If you have questions or formal legal notices regarding these Terms, please reach out to:

  • Practice Name: Wholeframe Studio

  • Location: Oklahoma City, Oklahoma

  • Direct Phone: (405) 289-5655

  • Website: https://www.wholeframestudio.com/

     

  • Email: info@wholeframestudio.com