Here is a comprehensive, publication-ready Privacy Policy for Wholeframe Studio, specifically structured to meet strict carrier compliance (TCR/10DLC for SMS) as well as standard website data protection requirements:

Privacy Policy

Effective Date: August 28, 2026

Last Updated: August 28, 2026

Wholeframe Studio ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wholeframestudio.com) or engage with our consulting advisory services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you book an appointment, submit an inquiry form, or communicate with us directly. This may include:

  • Contact Information: Full name, business email address, phone number, and physical mailing address.

  • Business Details: Company name, website URL, industry, team size, and current operational/brand challenges shared during intake.

  • Scheduling Information: Meeting times, intake questionnaire responses, and notes submitted via Microsoft Bookings or custom web forms.

  • Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited on our website via standard analytics tools and cookies.

2. How We Use Your Information

We use the collected information for standard, legitimate business operations, including:

  • Scheduling, coordinating, and conducting Discovery Calls and Roadmap Strategy Sessions.

  • Delivering consulting advisory, operational systems design, and brand strategy services.

  • Sending direct transactional communications, meeting reminders, scheduling updates, and deliverable notifications.

  • Responding to client inquiries, support requests, and billing matters.

  • Analyzing website performance and user experience to improve our digital presence.

3. SMS / Mobile Messaging Privacy (10DLC Compliance)

We are committed to maintaining strict standards regarding your mobile phone number and SMS consent:

  • Purpose of SMS: Mobile numbers provided through our website booking widgets or direct communications are used strictly for appointment confirmations, scheduling updates, and direct one-on-one consulting project coordination with your senior practitioner.

  • No Unsolicited Marketing: We do not send bulk marketing messages or unsolicited commercial text messages.

  • No Mobile Data Sharing or Sale: Mobile information, including your phone number and SMS opt-in consent status, will NEVER be shared, sold, rented, or traded to third parties or affiliates for marketing or promotional purposes under any circumstances.

  • Message & Data Disclosures: Message and data rates may apply. Message frequency varies based on your scheduled sessions and active project milestones.

  • Opt-Out & Help: You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at (405) 289-5655.

4. How We Share Information

We do not sell, rent, or monetize your personal information. We only share information with trusted third-party service providers who assist us in running our practice, such as:

  • Cloud infrastructure and hosting providers.

  • Calendar and scheduling software (e.g., Microsoft Bookings).

  • Communications, CRM, and telecommunications providers (e.g., Dialpad).

All third-party service providers are bound by strict confidentiality and data-protection agreements and are prohibited from using your data for any unauthorized purpose. We may also disclose information if required to comply with applicable laws, court orders, or governmental regulations.

5. Data Security & Retention

We employ commercial-grade physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting requirements.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access & Portability: Request a copy of the personal information we hold about you.

  • Correction: Request updates or corrections to any inaccurate data.

  • Deletion: Request the deletion of your personal data, subject to legal and regulatory retention obligations.

  • Opt-Out of Communications: Unsubscribe from emails via the "Unsubscribe" link, or opt out of SMS by texting STOP.

7. Third-Party Links

Our website may contain links to external websites or third-party tools. We are not responsible for the privacy practices or content of external sites. We encourage you to read their respective privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. Any modifications will be posted directly to this page with an updated "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: